Main » 2011»February»23 » 5 Questions with Jitka Špačková (Reseller Admin Manager)
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5 Questions with Jitka Špačková (Reseller Admin Manager)
My interactions with Jitka have been brief – she is a no-nonsense
kind of person, and so you’ll almost never see her having a chat at the
coffee machine. In fact, I don’t think I’ve ever seen her in one place
for longer than a few seconds, unless she has to sit for a meeting or at
her desk. At AVAST for almost 5 years, Jitka oversees the interactions
between AVAST Software and our business partners around the globe. I of
course had to interview her via email, as I doubt she’d ever have time
to meet with me. –Jason Mashak
1. Would
you say that AVAST Software partners basically enable avast! users to
have contacts and support in their own regions and languages, or is it
not so simple?
To make it clear from the beginning, our business partners focus on
the corporate and SMB segments rather than on home users. When potential
customers make contact, our local resellers only have a few minutes to
establish trust and credibility. Fortunately, combining one of the
best-known antivirus brands with our partners’ sales skills and
marketing activities has been a simple and effective strategy for this.
Our partners help alleviate fear of fraud, provide support in the
local language(s), design or implement customized deployments, etc.,
enabling companies searching for an antivirus product to put their trust
in avast!