This software is an effective phone management solution for small to medium businesses, giving you the power to set up any combination of these features to meet the unique requirements of any business.
To help get you started, a number of example IVR files are included with IVM. After you have read the IVM manual and learned more about modifing IVR programs, these samples will give you an example of the basic setup for each particular task that you can expand upon.


Answering Attendant Features

Multiple telephone line support, up to 64 lines simultaneously
Configure and manage from a intuitive web control panel
Caller ID logging and optional on-screen caller ID flash display
Call key select menus and ability for caller to enter numbers
Call transfer (subject to your phone company or PBX features)
Remote telephone access
Auto detection of Axon IP PBX when installed on the same server
Save incoming messages as wav files (keep messages for legal/record purposes)
Automatic hours feature (enter your office hours and it will automatically answer after hours)
Unlimited (selectable) out-going messages and menus
Call simulator is included so you can test your systems off-line
Automated outbound calls and messages
Unlimited voicemail boxes (each with own email forward, internet access page or remote access)
Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files
Ability to open files or run other software to process data or report information
Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more
Free professionally voiced greetings included