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Main » Files » Business » Misc Phone Tools

Rander Reports 1.1
16.01.2011, 09:46
Rander Reports is a reporting solution that can analyze calls data gathered by Rander server.

Rander call log stores the information of all PBX calls controlled by Rander server, i.e. start time, duration , callerid, calledid, replied\lost, internal\external, incoming\outgoing, etc.

Using these data, we can analyze load of internal and external lines of PBX, average and maximum duration of the call for a certain period on all lines or on a specific line, we can estimate the performance and workload of the organization's staff and much more.

Rander Reports features:

* Rander Reports create reports using any of the available templates for user-selected period.
* Rander Reports can filter data for a report on the following criteria:
o Call direction (Incoming, Outgoing, All)
o Call type (Internal, External, All)
o Answered, Lost, All
o Type of external call (Local, Mobile, Long distance, International)
o Taking into account the schedule of the company (working hours, lunch time and weekends)
o Selecting only desired CO lines
o Selecting only desired extensions
o Selecting only desired external customers (specified in a server address book)
* You can see any report either in tabular or graphical view
* You can view report in full screen mode
* You can print out the report on the printer
* You can save report in any of the available formats (more than 25 file formats available)
* You can save report and send it by e-mail
* You can assign names for internal and external lines, which immediately appear in the reports.

Category: Misc Phone Tools | Added by: File-Post
Views: 92 | Downloads: 0 | Rating: 0.0/0
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