Reply Assistant is a great utility that helps people spend less times replying to routine correspondence. ReplyAssistant offers a list box of text fragments, so you can just select which ones you want to form the message you wish to send. You can save text fragments you regularly use to that list. When you need the fragment again, you can just drag and drop it to your email text, instead of having to type it over again. Reply Assistant will also manage addresses and telephone numbers; user ID?s and passwords; keywords for search engine submissions; FAQs regarding your products (that you can easily paste into support emails); common proposals; and web URLS that you can drag into the address line of your Internet browser. Reply Assistant is easy to install and has a very easy-to-use interface Reply Assistant is quite small and does not need many resources, so your other applications will run as fast and smoothly as ever.