Decrease the number of support calls, e-mails, complaints, but increase customer satisfaction ? having knowledge base section on your website will make your company look more professional and trustworthy.
Knowledge Base Builder is a simple but features-rich web based knowledge base software. You will easily create and manage knowledge base section, publish knowledge base articles and tutorials. It's easy to install and very customizable; with developer license use Knowledge Base Builder on unlimited number of websites and modify the PHP source code.
Knowledge Base Builder has WYSIWYG editor for rich text formatting, supports HTML and it's easy to use. High standards have been followed for all PHP code. It's easy to understand and change by anyone with PHP experience. Also external CSS file is available allowing easy change to the appearance of your knowledge base.
Some of the Knowledge Base Builder features:
- Ability to add unlimited questions and articles;
- Organizing the questions in categories;
- Advanced search;
- Tracking the most popular questions;
- Regular updates;
- Free installation support;
- and a lot more.
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